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Find answers to common questions, learn how to use Brokurz, and get the support you need to run your brokerage successfully.
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Getting started with Brokurz is simple. First, sign up for an account on our platform. Once you've completed the onboarding process, you'll have access to our complete operating system. Our setup wizard guides you through configuring your brokerage name, branding, commission structures, and initial settings. The entire process typically takes less than 15 minutes, and you can start recruiting agents immediately after setup.
To start a brokerage on Brokurz, you need a valid real estate broker's license in your state. Beyond that, Brokurz provides everything else you need—the technology platform, CRM, transaction management, commission processing, agent management tools, and more. You don't need any technical expertise, as our platform is designed to be intuitive and user-friendly.
The initial setup process takes approximately 10-15 minutes. This includes configuring your brokerage name, choosing your brand colors, setting up your domain or subdomain, uploading your logo, and configuring your commission structures. Once setup is complete, you can immediately start recruiting agents and managing transactions.
Brokurz includes everything you need to run a complete real estate brokerage: transaction management, commission processing and payouts, agent onboarding and management, CRM and lead management, marketing automation, document management, compliance tracking, reporting and analytics, MLS integration, AI-powered automation, white-label branding, custom domain support, and more. All features are integrated into one unified operating system.
Yes, Brokurz is a complete white-label platform. You can customize your brokerage name, logo, brand colors, domain or subdomain, and all visual elements to match your brand identity. Your agents and clients will only see your branding—there's no Brokurz branding visible to them.
Brokurz offers transparent, all-inclusive pricing with no hidden fees. Our pricing is based on your selected plan (Starter, Professional, or Enterprise) and includes all features. There are no per-agent fees, no transaction percentage fees, and no setup costs. Contact our sales team for current pricing details tailored to your brokerage size.
No, Brokurz pricing is completely transparent. There are no hidden fees, no per-agent charges, no transaction percentage fees, and no setup costs. Your monthly subscription includes all features and unlimited agents. The only additional cost is a one-time setup fee for new brokerages, which is clearly disclosed during signup.
Yes. You can upgrade or downgrade at any time from Settings → Billing. The new plan takes effect immediately. Brokurz does not prorate mid-cycle: you are not charged a catch-up invoice today, unused time on the old plan is not credited, and the one-time onboarding fee is only billed at first signup — never on a plan change. Your next renewal is billed at the new plan price.
Brokurz provides built-in agent recruitment tools. You can create custom application forms, manage agent applications, conduct background checks, and onboard new agents all within the platform. Our system also includes templates for agent recruitment emails and marketing materials to help you attract top talent.
Brokurz includes automated commission processing and payout management. When a transaction closes, the system automatically calculates commissions based on your configured split structures, deducts any fees, and processes payouts directly to agents via Stripe Connect. Agents can track their earnings in real-time through their dashboard.
Yes, Brokurz is a cloud-based platform accessible from any device with an internet connection. Your agents can access their CRM, manage transactions, view commissions, and complete all their work from anywhere—whether they're in the office, at home, or on the go. This enables true virtual brokerage operations.
Brokurz offers comprehensive support including email support, in-platform help documentation, video tutorials, and dedicated account management for Enterprise customers. Our support team is available to help with setup, feature questions, technical issues, and best practices. We also provide regular platform updates and new feature announcements.
Yes, data security is our top priority. Brokurz uses bank-level encryption, regular security audits, and enterprise-grade infrastructure. Your data and your clients' data are protected with industry-leading security measures. We never share your data with third parties except as required for platform functionality.
You can cancel your Brokurz subscription at any time. There are no long-term contracts or cancellation fees. Access ends immediately when you cancel. We keep your login, agents, deals, CRM, and website records so you can resubscribe later with no onboarding fee. You can export your data before you cancel — email support@brokurz.com if you need help.
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